Once upon a Time... is committed to protecting your personal information. We do not
sell, distribute or give out any of our customer's information. We understand
how valuable your personal information and privacy is. Only limited personnel
have access to our customer database. This way, you can be rest assured that
any personal information that you give us, stays with us.
What kind of information does Once upon a Time... collect from customers?
Once upon a Time... collects the necessary information such as name, telephone number,
mailing address, e-mail address, credit card information, billing information,
IP address, etc. to ensure secure ordering process. We use this information
to identify our customers. We use your e-mail address to notify you of any promotions
and important informational updates we might have. We also keep track of the
pages that you visit to help us provide a more personalised browsing experience
What do we do with your information?
Once upon a Time... use Website Analysis Software to track our website visitors. The
information we obtain from the Website Analysis Software is strictly for internal
use to aid us in providing better services to our customers.
Does Once upon a Time... share your information with other parties?
No. Your personal information is never shared with any other parties
A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits). They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies are used by websites to save user preferences between visits.
Types of Cookies
Category 1 - Strictly Necessary Cookies
- These cookies are essential to using the website. Without these cookies services you have asked for cannot be provided and the website will not function.
Category 2 - Performance Cookies
- These cookies are used for Web analytics, Ad response rates and Affiliate tracking. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
Category 3 - Functionality Cookies
- These cookies are used for things such as remembering settings a user has applied to a website such as layout, font size, preferences, colours etc. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Category 4 - Targeting or Advertising Cookies
- Cookies placed by advertising networks to collect browsing habits in order to target relevant adverts to the user.
Cookies Used on this Website
||Used for Website Operation
||Used for Shopping Cart Operation
||Used for Shopping Cart Operation
||Used for Auto Login. Only set if you tick the 'remember me box'
Session cookies expire when you close your browser. Persistent cookies have a lifetime set by the website and will retain information that can be used when you reopen a website in the future.
1st Party Cookies are set by the website you are actually visiting. 3rd Party Cookies are set from content displayed on the website from other websites. This can be from advertising or sharing tools such as Facebook, Twitter or Google+.
Will I receive any e-mail regarding Once upon a Time... product promotions?
You will receive product promotional e-mail ONLY if you want to receive them.
In order for you to make transactions through our website, you need to be at
least 18 years of age. However, this does not mean that we restrict our services
to visitors above 18 years of age. If you are under 18 years of age, you need
to contact us either via e-mail or phone in order to place any order. We may
need your parental permissions in order to setup our services with you.
Once upon a Time... reserve the right to make changes to our policy at any time without
changes through e-mail or our website news update feature. Changes to policy
becomes immediately effective upon being posted in this site.
Privacy statement contact Questions regarding this Policy should be directed